Articles

 Ringless Voice Messaging Getting Started Guide

Log into the dialer by clicking here and enter your log in information as provided in your...

 Simple Messaging Getting Started Guide

Welcome to interCloud9s Simple Messaging Solution! As a quick overview before we get started....

 Text Messaging Getting Started Guide

Log into the dialer by clicking here and enter your log in information as provided in your...

 Voice Broadcasting Getting Started Guide

Log into the dialer by clicking here and enter your log in information as provided in your...

 Text RVM VB Add a Contact Group

Step #1Create a Contact Group: (this will be where you upload your contacts too)- From the Menu...

 Text RVM VB Add Contacts to a Group

This article assumes you have already added a contact Group and covers adding a single contact to...

 RVM VB Add Audio Message Template

Step #1 Add Voice Template- Select Templates from the RVM menu - Select Add Voice Template - Add...

 Text Add Keywords

Step #1 Click on the SMS menu- Select Keywords- Select Add Keyword Step #2 Add the keyword- Add...

 Text Add Message Template

Step #1 Click on the Templates menu- Select Add Template - Name your template- Include your text...

 Text Add Survey

Step #1 Create a Keyword that a person would text to your number to start the survey. -  Click...

 Voice Inbound IVR Survey

Step #1 Create a Inbound Voice Survey - Click Voice- Click Surveys- Click Add Voice Survey- Give...

 Voice Outbound IVR Survey

Step #1 Create a Outbound Voice Survey - Click Voice- Click Surveys- Click Add Voice Survey- Give...

 Dialer Call Status Codes

UNSPECIFIED This is usually given by the router when none of the other codes apply. This...