Simple Messaging Solution
Redefining automated messaging with our Simple Messaging Solution. InterCloud9 elevates both agent and customer experiences through a whole suite of voice, text and email messaging solutions in one simple to use interface. We make it easy to stay top of mind with your customers.
InterCloud9s Automated Messaging Solution is an all-in-one cloud based contact management and bulk messaging solution.
Stay in constant contact with your customers through A2P SMS Text Messaging, Ringless Voice Messaging and our IVR Voice Messaging Solution. Easily schedule automated follow up tasks with pre templated text and voice messages, update your contacts file with notes and attach files all while seeing a complete contact log history through our Integrated CRM – Customer Relationship Manager. Streamline your response time with an integrated web phone and TWT (two way texting) right from your computer or mobile phone!
If that wasn’t enough give your company that professional edge you need with a fully customizable auto attendant! Our Integrated IVR can provide both inbound and outbound automated text and voice responses along with call forwarding! Text MORE to 949-876-8776 to learn how a blended text to voice survey can work for you!
Pick and choose your solution, with our flexible pricing plans you can mix and match just the products you need to fit your budget and requirements. We know what it takes to make you successful so we did it, end of story.
Have an idea in mind and don’t know if it can happen? Integrate your application today with or our open API or connect with us through Zapier by creating your own Zap! We challenge the traditional “can’t do thinking” call today!
Customer Relationship Manager
InterCloud9’s customer relationship manager offers a foundation for building sales and marketing strategies and enhancing customer retention. The CRM enables users to sync all their contacts in one place and communicate in real-time via voice, text, and email. The system is accessible from anywhere with an internet connection or through a mobile-friendly interface.
The all-in-one customer relationship manager allows users to improve performance with less effort through task notifications and follow-up reminders. It offers centralized contact groups with detailed records of past interactions and real-time access to shared files, promoting transparent collaboration even in a remote work environment. This centralized approach enhances visibility, efficiency, and transparency, leading to an improved customer experience and higher return on investment.
Instant Account Set Up
- Why wait days or even weeks to get started
- Start your Free Trial Now for instant access!
- No Contracts
- No Setup Fees
Compliance Ready
- Upload your own internal DNC list
- Scrub against National DNC Registry
- Call Recording
- Opt Out and Automatic number removal
- CNAM (Caller ID Name Delivery)
Integrated CRM
- Contact Notes
- Tasks Reminders
- Custom Call Dispositions
- Call Back Reminders
- Email and Text Templates
Complete Control
- Agent Monitoring - Coaching - Barge In
- Restrict Users to Specific Campaigns
- Restrict Users to Specific Locations/IP Address
- Restrict Calls to Specific Area Codes
Dedicated Number
- Dedicated number for return calls
- Two way Messaging (TWM)
- Inbound call routing and much more
- Text YES2SMS to 949-876-8776 and see it work!
Integrated IVR
- Create an auto attendant for call routing
- Create Inbound or Outbound Voice surveys
- Create Inbound or Outbound SMS surveys
Flexibility
- Pay As You Go
- No Contracts
- No Set Up Fees
Easy Integration
- Zapier Integration
- Live Lead Data Injection
- Open API for easy application integration
- Connect 1000s of applications
Data Clean Up
Don't know whether its a good number, bad number, land line or mobile number. No problem we do just upload your list and we'll take care of the rest.
Bulk Messaging for Awareness:
Our cloud based SMS services enables you to communicate with colleagues, employees, suppliers, customers, affiliates and others by sending and receiving bulk text messages via our Two Way Messaging (TWM) Platform! With our years of experience, we have developed an industry leading mass messaging solution that’s simple to set up and easy to use, without downloading any software.
We don’t cut corners or cost by sending messages via unreliable SMTP (email) technology. Don’t settle for old technology that will only be blocked out by cell phone service providers as spam. When it comes to bulk text message delivery and Simple Messaging Solution, interCloud9 is the best in the business with the highest open rates.
Text Messaging Features!
We offer the most feature rich software and customization:
- Make it Personal With Your Own SMS Number(s)
- Unlimited Key Words
- Unlimited Two Way Text Surveys
- Unlimited Auto Responders’
- Dynamic Customizable Texting Templates
- Scheduled Broadcasts or Send Now
- Mobile Friendly Interface
Mass Calling for Awareness:
Sometimes your message needs that personalized touch that a typed message just can’t get across. Maybe you need to give the recipient an option to speak with a live person or agent right now instead of hoping they call back.
Voice messaging caters to various types of businesses and organizations such as schools, religious institutions (churches), non-profits, political, employers, suppliers, customers, affiliates and many others. Whether you are a standalone individual, educational learning facility, politician or political campaign manager looking give your business an edge we have the best automated delivery system and Basic Messaging Platform for you or your team.
Dialer System Features!
Take advantage of cloud based Voice Messaging Software
- Integrated Web Phone no 3rd party software.
- Call anywhere in North America USA and Canada.
- Automate call reminders to your contacts / customers.
- Delivery a different messages for live vs voicemail.
- Mass delivery of critical time sensitive information.
- The overall benefit that you can experience from our voice services is a growth in company revenues and better business communications.
Simple Messaging Solution Frequently Asked Questions
What are the key features of a Simple Messaging Solution?
- Text messaging: Sending and receiving text messages (SMS) to individuals or groups.
- Group messaging: Creating and managing group conversations for team collaboration or customer engagement.
- Multimedia messaging: Sending multimedia content such as images, videos, or documents along with text messages.
- Message scheduling: Scheduling messages to be sent at a specific date and time.
- Reporting and analytics: Tracking message delivery, open rates, and other engagement metrics.
- Integration: Ability to integrate with other systems or platforms for seamless communication.
How can a Simple Messaging Solution benefit businesses?
- Improved communication: Enables quick and direct communication with employees, customers, or clients.
- Efficiency: Streamlines communication processes, reducing the need for lengthy email exchanges or phone calls.
- Engagement: Facilitates engaging interactions with customers through personalized messaging and multimedia content.
- Time-saving: Automates message scheduling and delivery, saving time for employees to focus on other tasks.
- Analytics: Provides insights into message performance and engagement, helping businesses refine their communication strategies.
Is a Simple Messaging Solution suitable for businesses of all sizes?
Yes, Simple Messaging Solutions are designed to be scalable and can be used by businesses of all sizes, from small startups to large enterprises. They can adapt to the communication needs and volume of any organization.
How secure is a Simple Messaging Solution?
Security features vary depending on the provider, but reputable Simple Messaging Solutions prioritize data security and may offer encryption for message transmission and storage. It’s essential for businesses to choose a solution that meets their security requirements and complies with relevant regulations.
Can a Simple Messaging Solution integrate with other communication channels?
Yes, many Simple Messaging Solutions offer integration capabilities with other communication channels such as email, voice calling or customer relationship management (CRM) systems. This integration allows for a cohesive communication strategy across multiple platforms.
Can a Simple Messaging Solution be used for marketing purposes?
Yes, Simple Messaging Solutions are commonly used for marketing campaigns, promotions and customer engagement initiatives. They offer features like bulk messaging, message personalization and analytics to support marketing efforts effectively.
How can businesses get started with a Simple Messaging Solution?
Businesses can typically sign up for a Simple Messaging Solution online through the provider’s website. After signing up, they can usually access the platform immediately and start sending messages. Some providers may offer free trials or demos to help businesses evaluate the solution before committing to a subscription.
What customer support options are available for users of a Simple Messaging Solution?
Customer support options vary by provider but may include email support, phone support, live chat, knowledge base resources and user guides. It’s advisable to review the available support options before selecting a Simple Messaging Solution to ensure they meet the business’s needs for assistance and troubleshooting.
Why Choose interCloud9 for your Auto Dialer Solution
We truly grasp what it takes for your company or organization to excel within your industry. InterCloud9 automated dialer and messaging solutions have a proven track record of helping companies add growth to their bottom line. Schedule a call with one of our account managers to go over the details of your use case scenario and how interCloud9 can enhance your communication efforts.