Text Messaging Getting Started Guide

Log into the dialer by clicking here and enter your log in information as provided in your Getting Started Guide email.

Step #1 Time Zone Setting:
- From the top right click on your name 
- Choose Profile and set  your current Time Zone for message delivery and reporting
Time Zone Setting

To send a Single text to a single number choose from the menu bar SMS > Message Log > Enter Number > Send Text
To send a Group text to your list of contacts continue below to Step #2

Step #2  Create a Contact Group: (this will be where you upload your contacts too)
- From the Menu Bar select Contact Manager > Groups
- Click on Add Group

- Name your Group
Staff drop down only available if you have multiple users on the account.

Step #3 Add Contacts to the Group
- From the Action column Select Import Contacts

- Choose your CSV file and Select Submit

- Map the column header drop downs with the correct data in your file

Step #4  Send Group Message
- Click Quick Message from the navigation bar on the left.
- Next type in the Group name or Number.
- Next choose a pre defined message template or simply type your message to be sent.
- Next select the day and time for your message to be sent
- Set the MPH (Messages Per Hour) high enough to deliver your message during the hours you have set.
   Example: 1000 contacts / 10 hrs = 100 MPH
   (If sending more then 100 messages per hour carries may flag your number as spam). For bulk messaging Purchase a Power Pack of additional caller IDs.
- Click Send YOUR DONE!

  • Getting Started, Set Up
  • 668 Users Found This Useful
Was this answer helpful?

Related Articles

Simple Messaging Getting Started Guide

Welcome to interCloud9s Simple Messaging Solution! As a quick overview before we get started....

Dialer Call Status Codes

UNSPECIFIED This is usually given by the router when none of the other codes apply. This...

RVM VB Add Audio Message Template

Step #1 Add Voice Template- Select Templates from the RVM menu - Select Add Voice Template - Add...

Text RVM VB Add a Contact Group

Step #1Create a Contact Group: (this will be where you upload your contacts too)- From the Menu...

Text RVM VB Add Contacts to a Group

This article assumes you have already added a contact Group and covers adding a single contact to...