Predictive Power Dialer

Boost your efficiency, Increase productivity and decrease idle time to streamline your communication process. InterCloud9 enhances the experiences of both users and customers.

With our predictive dialer software there is no contracts, no set up fees and no software to download with US based support at no extra cost.  Whether you’re an individual agent or a call center with 100 agents we want to earn your business. Get started with a free trial today and let us prove it!

Predictive Dialer Software

Simple to use Easy to understand

InterCloud9’s Predictive Dialer Software is designed with simplicity in mind, ensuring that even newcomers can be set it up in under 10 minutes. You’ll find it incredibly easy to use and understand, making it a perfect fit for both standalone individuals and call centers alike.

With our cloud based dialer solution, you’ll have the flexibility to choose from multiple dialing modes, including predictive, power, or manual dialing. Enjoy the ability log in from anywhere and experience crystal-clear sound quality during your calls. 

Reach more contacts with a verified Caller ID

Research has proven that consumers are more likely to answer the phone if the caller ID is verified. This will significantly increase your talk time, while intelligently filtering out non-functional calls, such as no answers, busy signals, disconnected numbers, and operator intercepts. Don’t chance your calls being flagged a potential spam with an un verified caller ID.


Everything you need in one place

But that’s not all, our integrated CRM software, empowers agents to set call-back reminders, send pre-defined text messages and emails, or leave pre-recorded voicemails, all within one platform. This comprehensive A-Z approach ensures that you can maximize your productivity and efficiency.

Supervisors, too, will benefit from our real-time reporting, agent monitoring, and call coaching features—all included as standard. No extra charges here, unlike some of our competitors.

Whether you’re an individual entrepreneur or a thriving call center, our predictive dialer solution is tailored to meet your unique needs. And the flexibility doesn’t end there. You can easily integrate your application with our open API or connect through Zapier by creating your custom Zap.

Still not convinced? Try our no-obligation 7-day free trial, and let us prove that InterCloud9’s Outbound Call Software is the Predictive Dialing Solution you’ve been searching for. Give your business the boost it deserves with us today!

Instant Account Set Up

Compliance Ready Predictive Dialer

  • Call Recording
  • Upload your own internal DNC list
  • Scrub contacts against National DNC Registry
  • Scrub contacts against Mobile prefixes

Complete Control

  • Agent Monitoring – Coaching – Barge In
  • Restrict Users to Specific Campaigns
  • Restrict Users to Specific Locations/IP Address
  • Restrict Calls to Specific Area Codes

Integrated CRM

  • Custom Call Dispositions
  • Call Back Reminders
  • Contact Notes
  • Email and Text Templates

Telemarketing Compliance 

  • Automated Opt Out  
  • Local Caller ID Presence
  • CNAM (Caller ID Name Delivery)

IVR and API Integration

  • Create and Inbound Automated Attendant
  • Open API for easy application integration
  • Connect 1000s of applications through Zapier 

What is Predictive Dialing?

Experience the future of efficient communication with our cutting-edge VoIP Dialing Solution, powered by an industry leading automated predictive dialer software. Predictive Dialers harnesses the power of statistics to dynamically adjust the number of lines used for calling contacts based on crucial parameters such as ring time, answer rate and conversation time. It’s different from a power dialer where the user sets the number of lines for each agent manually. The software filters out non-functional calls like busy signals and disconnected numbers, allowing agents to spend more time speaking with live prospects, resulting in a 500% increase in talk time compared to manual dialing.

Predictive Dialer Software
Cloud Based Predictive Dialer

Cloud Based Work Anywhere!

The cloud-based predictive dialer system doesn’t require any software download or extra hardware allowing agents to log in and work from anywhere with an internet connection. Telemarketers can join the same calling campaign from anywhere in the world, and supervisors can monitor the productivity of all logged-in agents through a simple monitoring screen. For added security, access can be restricted from certain locations by IP address.


Predictive Dialer Custom Features

In addition to the basic features of a predictive dialer, there are many custom features that can be added to tailor the system to the specific needs of a business. We offer the most compliance features and customization: Customizable Call Dispositions, Texting Templates, Email Templates, Agent Scripts, Customizable Voicemail Messages and 3rd Party CRM Post.

Predictive Dialer Features
Predictive Dialer CRM

Hosted Predictive Dialer and CRM

By using a hosted predictive dialer and CRM, companies can improve their outbound calling performance. Comparatively this will increase agent productivity, and enhance overall customer service.

  • Increase agent productivity with these standard CRM features:
  • Scheduling Call Backs
  • Sending Emails and Text Messages
  • Leave Pre Recorded Messages
  • Agent Scripts and Taking Notes
  • Call Transfers and 3-Way Conference Call

7 Day FREE Trial

$0 Free Trial
  • ** NO Credit Card Required **
  • NO Obligation
  • NO Setup Fees
  • 100% Cloud Based
  • Integrated CRM
  • Answering Machine Detection
  • National DNC List Scrub
  • Call Transfer
  • Call Recording
  • Agent Monitoring
  • And Much More...
Get Started !

Single Lite User

$69 mo. 1st month 50% off!
  • **1-2 Lines & 20 Hours Month **
  • NO Contracts
  • NO Setup Fees
  • 100% Cloud Based
  • Integrated CRM
  • Answering Machine Detection
  • National DNC List Scrub
  • Call Transfer
  • Call Recording
  • Agent Monitoring
  • And Much More...
Get Started !

Single Unlimited User

$99 mo. 1st month 50% off!
  • **1-5 Lines & Unlimited Calling **
  • NO Contracts
  • NO Setup Fees
  • 100% Cloud Based
  • Integrated CRM
  • Answering Machine Detection
  • National DNC List Scrub
  • Call Transfer
  • Call Recording
  • Agent Monitoring
  • And Much More...
Get Started !

Predictive Dialer Frequently Asked Questions

Our fully-loaded contact center software incorporates an incredibly potent feature known as predictive dialing. This feature proves to be exceptionally valuable when employed as cold calling software, enabling your agents to swiftly navigate extensive lead lists.

Auto and power dialing entail the system dialing a predetermined number of calls to connect agents with live conversations. Conversely, predictive dialing utilizes an algorithm to optimize efficiency. Leveraging call metrics and data, the dialer anticipates the optimal quantity of numbers to dial simultaneously and determines the ideal timing for each dial, ensuring agents remain engaged in conversations consistently.

  • Increased agent productivity: Predictive dialers eliminate manual dialing, allowing agents to spend more time talking to customers.
  • Improved call connection rates: By dialing multiple numbers simultaneously and filtering out non-responsive calls, predictive dialers ensure agents are connected to live calls more frequently.
  • Enhanced campaign management: Predictive dialers offer features for campaign monitoring, reporting, and optimization, enabling managers to track performance and make data-driven decisions.

  • Call blending: Ability to handle both inbound and outbound calls seamlessly.
  • Call monitoring and recording: Supervisors can listen in on calls for quality control and training purposes.
  • CRM integration: Integration with Customer Relationship Management systems for efficient call management and data synchronization.
  • Customizable dialing algorithms: Flexibility to adjust dialing parameters based on campaign requirements and compliance regulations.

Predictive dialers are commonly used in industries with high call volumes, such as telemarketing, debt collection, customer service, market research and fundraising.

Yes, many predictive dialers support inbound call handling along with outbound dialing. This feature, known as call blending, allows agents to handle both inbound and outbound calls from the same interface.

  • Scalability: Ability to handle increasing call volumes as your business grows.
  • Integration capabilities: Compatibility with existing systems and software.
  • Compliance features: Ensure the dialer can adhere to legal regulations relevant to your industry and region.
  • Reporting and analytics: Robust reporting tools for monitoring campaign performance and agent productivity.

Predictive dialers can benefit small businesses with high outbound call volumes or telemarketing needs. However, it’s essential to choose a dialer that aligns with the scale and requirements of the business to avoid unnecessary costs or complexity.


Why Choose interCloud9

We truly grasp what it takes for your company or organization to excel within your industry.  InterCloud9s contact management solutions have a proven track record of helping companies add growth to their bottom line. Schedule a call today to go over the details of your use case scenario and how interCloud9 can enhance your communication efforts.

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