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Predictive Dialer

InterCloud9s predictive dialer software allows individual users or call centers multiple dialing modes to choose from predictive dialing, prower dialing or manual dialing. We have no minimum user requirements, so whether your an individual agent or a call center with 100 agents we want to earn your business! Our call center dialer software has no contracts or set up fees and we provide US based support at no extra cost.

Increase your talk time to potential customers with an up to 5 to 1 dial ratio per agent logged in while filtering out all those non functional calls such as no answers, busy signals, disconnected numbers and operator intercepts. With our integrated CRM software agents can set call back reminders, send pre-defined text messages and emails or leave pre-recorded voicemails. Managers and supervisors enjoy real-time reporting an agent monitor and call coaching functionalities just name a few of the standard features we offer that others charge extra for. 

The cloud based dialer system is simple to use, easy to understand and can be set up in under 10 minutes. Since our agent dialer software is cloud based you can log in from anywhere with an internet connection and enjoy crystal clear sound quality! Simply create your campaign, upload your data, plug in your headset and enjoy the highest connection rates available!

Whether you are a standalone individual or a call center looking give your business a shot in the arm we have the best dialer solution for you or your team. Try our no obligation 7-day free trial and let us prove it!


Predictive Dialer free trial

No Credit Card Required!

  

Check Instant Account Set Up

Check Compliance Ready

  • Call Recording
  • Upload your own internal DNC list
  • Scrub your contacts against the National Do-Not-Call Registry
  • Scrub your contacts against Mobile prefixes

Check Complete Control

  • Agent Monitoring
  • Restrict Users to Specific Campaigns
  • Restrict Users to Spcific Locations/IP Address
  • Restrict Calls to Specific Area Codes

Check Free Data List Clean Up 

Don't know whether its a good number, bad number, land line or mobile number. No problem we do just upload your list and we'll take care of the rest.

Check Integrations

  • Text Messaging 
  • Local Caller ID Presence
  • 3rd Party CRM API and POST

CheckInbound IVR and Call Routing 

Route calls into the dialer or to another number while giving callers the option to Opt-Out from future marketing efforts.

Predictive Dialer System

What is Predictive Dialing?

Predictive dialer software uses a statistical algorithm to automatically adjust the amount of lines used for calling contacts based on specific parameters such as ring time, answer rate and conversation time. This predictive process differs from a power dialer in which the user manually sets the amount of lines to be used on behalf of each agent. The automated process of dialing through a list of numbers will filter out any non functional phone calls. Examples of non functional calls would be busy signals, disconnected numbers and other carrier errors. By removing these types of non functional calls from and agents calling process they spend less time filtering and more time speaking to live prospects thus boosting talk time by over 500% compared manual dialing.

Predictive Dialer Features

Predictive Dialer Custom Features

We offer the most compliance features and customization:

  • Customizable Call Dispositions
  • Customizable Texting Templates
  • Customizable Email Templates
  • Customizable Agent Scripts
  • Customizable Voicemail Messages
  • 3rd Party CRM Post
  • API
cloud based

Cloud Based Work Anywhere!

Our cloud based predictive dialer is 100% web based so there is no software to download or extra hardware needed. Meaning your agents can log in and work from anywhere with a internet connection! Since our dialer system is cloud based your telemarketers can all join the same calling campaign from anywhere in the world. Supervisors have a simple monitoring screen to view the productivity of all their logged-in agents no matter where they are logged in from. You can even restrict access from locations by IP address for added security as needed.

Thinking of making calls from your laptop while sitting on a beach with your favorite drink? Go for it all you need is internet to make that happen, we turn your dreams into a reality!

CRM Features

Hoster Predictive Dialer and CRM

Increase agent productivity with these standard CRM features:

  • Scheduling Call Backs
  • Sending Emails
  • Sending Text Messages
  • Leave Pre Recorded Messages
  • Agent Scripts
  • Taking Notes
  • Call Transfers
  • 3-Way Conference Call

 

Call center agent

“I used to spend all day manually dialing numbers and wasting my time with no answers and fax machines. With the predictive dialer I can just sit back, and let the software do all of the work for me. Very happy with the product”

Steven G. Insurance Agent

Contact center agent

I absolutely love intercloud9 they are always available to help me with any questions or concerns no matter when I call! Their system is by far the easiest and simplest to use and since it takes almost no time at all to set up a campaign you receive quick and great results.

Sara A. Merchant Processing

Get Started Today Choose a Predictive Dialer Pricing Plan

Got more then 20 agents? If so we got special pricing just let us know!

7 Day FREE Trial

Free Trial

** NO Credit Card Required **

NO Obligation

NO Setup Fees

100% Cloud Based

Integrated CRM

Answering Machine Detection

National DNC List Scrub

Call Transfer

Call Recording

Agent Monitoring

And Much More...

Click Here to Get Started !
Single Lite User

$69.00 month
1st month 50% off!

** 1-2 Lines Per User **

NO Contracts

NO Setup Fees

100% Cloud Based

Integrated CRM

Two Way Texting

Answering Machine Detection

National DNC List Scrub

Call Transfer

Call Recording

Agent Monitoring

And Much More...

Click Here to Get Started !
Single Business User

$99.00 month
1st month 50% off!

** 1-5 Lines Per User **

NO Contracts

NO Setup Fees

100% Cloud Based

Integrated CRM

Two Way Texting

Answering Machine Detection

National DNC List Scrub

Call Transfer

Call Recording

Agent Monitoring

And Much More...

Click Here to Get Started !

Why Choose interCloud9 for your Auto Dialer Solution

We truly grasp what it takes for your company or organization to excel within your industry and our marketing solutions have a proven track record of helping companies add growth to their bottom line.

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