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Get your calls out when you need to and keep your agents busy all day long.
Recording inbound calls gives you a complete view of the interactions between customers and your representatives.
Take notes, schedule call back reminders, send emails or text messages and much more.
Your data matters. Rest assured all your contacts will be called Nationwide, we don't skip over high cost areas.
Conduct real-time market research and polling with an integrated multi level IVR.
Create fields specific to your data and optimize your reporting.
Route incoming calls to any available agents from other marketing initiatives.
Scrub your contact lists on upload and stay compliant.
Listen, Coach, Barge-in or Take Over agents call.
Reports include a range of call analytics including call count, answer disposition, time duration and routing information.
We truly grasp what it takes for your company or organization to excel within your industry and our marketing solutions have a proven track record of helping companies add growth to their bottom line. Schedule a call with one of our account managers to go over the details of your use case scenario and how interCloud9 can enhance your communication efforts.
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