Predictive Dialer Paired Location Local Presence Caller ID

The predictive dialer has the ability to rotate Caller IDs based on the area code of the number being called, thus creating a local presence. If there is no matching caller ID in your caller ID list then a caller ID will be randomly selected from your list of available caller IDs.  To enable this functionality in the dialer you will of had to order a minimum of 5 local caller IDs which you can do so by clicking here. Once you have received your list of caller IDs you will need to set them up in the dialer as instructed below.

Step #1 Go to your campaigns tab shown below


Step #2 Select the campaign you would like the Paired Location caller IDs to be shown to callers and click the Edit Properties pencil shown below


Step #3 Check the box that indicates Use Paired Location Note: The caller ID Number shown below the Paired Location check box will no longer be used by the dialer.

  • Caller ID, Local Presence
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