Predictive Dialer Paired Location Local Presence Caller ID

The predictive dialer has the ability to rotate Caller IDs based on the area code of the number being called, thus creating a local presence. If there is no matching caller ID in your caller ID list then a caller ID will be randomly selected from your list of available caller IDs.  To enable this functionality in the dialer you will of had to order a minimum of 5 local caller IDs which you can do so by clicking here. Once you have received your list of caller IDs you will need to enable the paired location setting in your calling campaigns.

Step #1 Go to your campaigns tab shown below

Step #2 Select the campaign you would like the Paired Location caller IDs to be shown to callers and click the Edit Properties pencil shown below

Step #3 Check the box that indicates Use Paired Location 

  • Caller ID, Local Presence
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