Predictive Dialer Default Audio Device Set Up


For Windows 7/8/10:

  • Go to your Control Panel
  • Click Hardware and Sound
  • Click Manage Audio Devices
  • Select your headset audio device and select Set as Default Device.
  • For recording; under the Recording tab, right-click the headset audio device you are using then Set as Default Device.
  • Click OK.
select default playback device in Windows 7

 

select default recording device in Windows 7

For Windows Vista:

  1. Click Start and then click Control Panel.
  2. In Control Panel, double-click Sound.
  3. On the Playback tab, select the headset audio device you are using in the Select a playback device and then click Set Default.
  4. On the Recording tab, select the headset audio device you are using in the Select a recording device and then click Set Default.
  5. Click OK.
  6. Restart the computer.

For Windows XP:

  1. Click on “Start” > “Control Panel”.
  2. Under the Control Panel, select “Sounds and Audio Devices”.
  3. Click on “Audio” tab.
  4. Under Sound playback > Default device, select the headset audio device you are using.
  5. Under Sound recording > Default device, select the headset audio device you are using.
  6. Click on "Apply" followed by "OK".
  7. Restart the computer.
select the default sound playback and sound recording device in Windows XP

For Mac:

  1. Go to System Preferences > Sound
  2. Under the Output and Input tabs, set the headset audio device as your preferred sound source
select device for sound output in Mac OS

 

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