Add SMS Text Keywords

Step #1 Click on the SMS menu
- Select Keywords
- Select Add Keyword

Step #2 Add the keyword
- Add Response
- Add Operation Action
Keywords can be used to Unsubscribe contacts, add Contacts to a Group or start a Survey.
If no operation is selected (Subscribe, Unsubscribe or Survey) only a response is made to the inbound text 

 

  • SMS
  • 40 Users Found This Useful
Was this answer helpful?

Related Articles

SMS Getting Started Guide

Log into the dialer by clicking here and enter your log in information as provided in your...

Add Audio Message Template

Step #1 Add Voice Template- Select Templates from the RVM menu - Select Add Voice Template - Add...

Add a Contact Group

Step #1 Add Contact Group- Click on the Contacts Manager Tab- Select Groups- Select Add Group-...

Add Contacts to a Group

Step #1 Click on the Contact Manager menu- Select Contacts- Select Add Contact Step #2 Add the...

Add SMS Text Template

Step #1 Click on the Templates menu- Select Add Template - Name your template- Include your text...