CALLS TO THESE STATES ON RESTRICTED DO NOT CALL (DNC) DATES COULD RESULT IN A POTENTIAL STATE VIOLATION: State Restricted Do Not Call Dates July 4, 2019 – Independence Day Alabama, Louisiana, Mississippi, Rhode Island, Utah July 5, 2019 – State Holiday declared by Governor Alabama July 24, 2019 – Pioneer ... Read More »

CALLS TO THESE STATES ON RESTRICTED DO NOT CALL (DNC) DATES COULD RESULT IN A POTENTIAL STATE VIOLATION: State Restricted Do Not Call Dates June 3, 2019 - Confederate Memorial Day Louisiana (statutory but not enforced) June 3, 2019 - Jefferson Davis' Birthday Alabama Canadian Restricted Do Not Call Dates June 21, 2019 - Aboriginal ... Read More »

CALLS TO THESE STATES ON RESTRICTED DO NOT CALL (DNC) DATES COULD RESULT IN A POTENTIAL STATE VIOLATION: State Restrictions May 4, 2019 - Rhode Island Independence Day Rhode Island May 27, 2019 - Memorial Day Alabama, Louisiana, Mississippi, Rhode Island, Utah Canadian Restrictions May 20, 2019 - Victoria Day National, except New ... Read More »

State Restrictions February 18, 2019 – George Washington's Birthday Alabama, Louisiana, Mississippi, Rhode Island, Utah Canadian Restrictions February 18, 2019 – Family Day New Brunswick, Alberta, Manitoba, Ontario, Saskatchewan, British Columbia State Holiday Calling Rules & Exemptions Alabama’s telephone service ... Read More »

CALLS TO THESE STATES ON RESTRICTED DO NOT CALL (DNC) DATES COULD RESULT IN A POTENTIAL STATE VIOLATION: State Restrictions January 1, 2019 – New Year’s Day Alabama, Louisiana, Mississippi, Rhode Island, Utah January 8, 2019 - Battle of New Orleans (statutory) Louisiana January 19, 2019 - Robert E. Lee Day ... Read More »

Calls to these States on restricted Do Not Call (DNC) dates could result in a potential State violation: All Saints Day, Thursday, November 1stLouisiana All Saints Day is statutory, but not enforced.  Election Day, Tuesday, November 6thRhode IslandLouisiana Veteran's Day, Monday, November 12thAlabamaLouisianaMississippi Rhode Island ... Read More »

October Restricted Do Not Call Dates
Calls to these States on restricted (Do Not Call) dates could result in a potential State violation:
October 8, 2018, Columbus DayUtah, Rhode Island, Alabama, Louisiana
October 8, 2018, Thanksgiving DayCanada (National)

Calls to these states on restricted Do Not Call (DNC) dates could result in a potential violation:

September 3: Labor Day 

Alabama
Louisiana 
Mississippi 
Rhode Island 
Utah

September 3: Labour Day

Many of these same states also require the placement of a telemarketing surety bond.  Most call centers are unaware that the licensing is required not only for their home state where they call from, but also applies to all the states they call into.  The process, forms and annual dues vary greatly by state.  Thankfully, the cost in most ... Read More »

A bill that will add extra steps and costs for companies that want to move their call centers overseas was introduced in congress last year. While the bill has a long way to go before it becomes law, it has slowly been gaining momentum. It now has 32 co-sponsors. The bill requires businesses with at least 50 call center employees to notify the ... Read More »