Caller ID and Compliance

InterCloud9 offers existing clients the ability to purchase local presence caller IDs for their outbound calling efforts and inbound call routing. Our Direct Inward Dialing (DIDs) numbers and IVR service will enable you to have a Compliance Ready Caller ID (CRCID) to maintain your compliance with FCC Truth in Caller ID Act and FTC Telemarketing rules.

Compliance Ready Caller IDs are provisioned to help our customers comply with two State and Federal Telemarketing Regulatory Requirements: (1) to identify their outbound call with a valid caller ID and (2) to provide an automated way to opt-out. Our Smart IVR (Interactive Voice Response) system will allow callers an automated way to opt-out, leave a voicemail or be transferred to a live agent. 

CNAM ID Compliance
 

 

Research shows consumers choose to answer the phone when they are provided some amount of information related to the calling-party. Never again endanger your marketing campaigns by leaving, to chance, the possibility that your call is delivered as “spam likely or marketing call”. Specifically identify the caller ID information that will introduce your call to your targeted party and help increase your answer rate.

Getting Started is Easy
Simply Click Here to purchase your Compliance Ready Caller IDs and a Smart IVR to personalize your greeting for your existing Predictive Power Dialer solution. With-in 24 hours, your DID numbers will be setup and ready for use on all of your marketing efforts and be shown as the caller ID on your outbound calling campaigns to ensure your success.

We want every customer to be successful, so we work hard to provide our customers with the tools needed to make that happen!