IVR and Automated Voice Messaging

InterCloud9s automated voice messaging and Interactive Voice Response (IVR) solutions help companies and organizations communicate more effectively with their customers or members. Deliver your pre recorded message to hundreds or even thousands of contacts at once and easily conduct inbound or outbound call surveys through our smart IVR. Our integrated Contact Management Solution CMS is the ultimate tool for contact notes, tasks and automated follow ups with your contacts keeping you top of mind.

IVR


IVR and Automated Voice Messaging

Drive real-time data into your message with our Text to Speech technology or simply upload a pre-recorded message to be delivered without human deviations or mistakes, guaranteeing you the perfect delivered message each and every time. Users have full control to deploy on demand or pre-scheduled calling campaigns individually or simultaneously it’s all up to you.

With our Interactive Voice Response Technology IVR you can easily create intelligent call routing or conduct surveys and polls in minutes. Looking to give your company that professional edge?  Simply create an auto attendant to direct inbound calls or texts to different users on the system or forward those calls to another phone number outside of our network! Text MORE to 949-876-8776 and learn how a blended text to voice survey can work for you!

How does Voice Messaging and IVR Software work?

InterCloud9s IVR Voice Messaging service is easy to use and simple to understand. Begin by uploading or calling in and recording a message you would like delivered to your contacts. You can even customize your voice broadcast with a separate message for live answers vs answering machine or voicemails. Once your message is recorded upload your contact list and schedule a day and time for your message to be delivered!

Because our automated voice messaging system, including interactive voice response, is cloud-based, there is no software to download or phone lines required. Easily access our network from anywhere with your computer, tablet, or phone. If that’s not enough, our integrated web phone gives you the ability to make or receive individual calls, eliminating the need for an office phone!

Have an idea in mind and don’t know if it can happen? Integrate your application today with our open API or connect with us through Zapier by creating your own Zap! We challenge the traditional “can’t do thinking!”

Instant Account Set Up

Compliance Ready Voice Messaging

  • Upload your own internal DNC list
  • Scrub against the National Do-Not-Call Registry. 
  • Opt Out and Automatic number removal

Complete Control

  • Pre-Scheduled message delivery
  • Send Now message delivery
  • Set a range of days to broadcast your message

Message Templates

Make it personal upload your own voice message or record over the phone. Take advantage of our Text to Speech engine to transcribe your text message.

Answering Machine Detection

Customize your audio message that’s delivered based on how the call is answered Live Answer or Voicemail detected.

Integrated IVR and API

  • Inbound Call Routing and Surveys
  • Outbound Surveys, Reminders, Polling
  • Open API and Zapier Integration
  • Text MORE to 949-876-8776 to learn more!
 

 

Why interCloud9 for Voice Messaging

The biggest advantages to using InterCloud9 for your voice and CRM Customer Relationship Manager, including call routing automation, is dependability. We get your call out each and every time while providing transparent pricing so you are never left wondering. At InterCloud9, we don’t force you to sign up or call us to find out how much our voice messaging system costs. If the pricing below works for you, great, get started with a no-obligation free trial. InterCloud9 is the best in the business with the highest connection rates in the industry. Don’t chance your next initiative to just anyone!

IVR Voice Messaging
 
 
Voice Broadcasting

Voice Broadcasting for Businesses

Are you a school official or PTA member looking to notify parents or teachers of an upcoming event? How about a doctor or business needing to remind patients and customers about a scheduled appointment? Voice messaging caters to various types of businesses and organizations such as schools, religious institutions (churches), non-profits, political and many others. Whether you are a standalone individual, educational learning facility, politician or political campaign manager looking give your business a boost we have the best automated delivery system for you or your team.

 
 

Simple to use Voice Messaging System

We offer a simple to use interface that can be accessed from your mobile phone or computer.

  • 100% Cloud Based
  • Pick your own dedicated caller ID
  • Pre-Scheduled Broadcasts or Send Now
  • Schedule Calls from your computer or phone
  • Your Voice and IVR Survey will go out each and every time as intended.
  • Delivery Tracking – Shows when your voice broadcast messages are delivered
Voice Messaging
 
 
Voice Broadcasting

Benefits of Automated Voice Broadcasting System

What are some of the benefits of a automated voice messaging system and what can it be used for?

  • Increase Brand Awareness
  • Quick implementation for New Initiatives
  • Poling and Surveys
  • Public Announcements
  • Phone Network Stress Testing
  • Informational Calls and Reminders
 

1,000 Voice Minutes

$45
  • NO Contracts Cancel Anytime
  • NO Setup/Startup Fees
  • 100% Cloud Based
  • Free DNC Scrub
  • Free Mobile Scrub
  • Integrated IVR for Surveys
  • Highest Connection Rates in the Industry
Get Started !

2,500 Voice Minutes

$100
  • NO Contracts Cancel Anytime
  • NO Setup/Startup Fees
  • 100% Cloud Based
  • Free DNC Scrub
  • Free Mobile Scrub
  • Integrated IVR for Surveys
  • Highest Connection Rates in the Industry
Get Started !

5,000 Voice Minutes

$175
  • NO Contracts Cancel Anytime
  • NO Setup/Startup Fees
  • 100% Cloud Based
  • Free DNC Scrub
  • Free Mobile Scrub
  • Integrated IVR for Surveys
  • Highest Connection Rates in the Industry
Get Started !

10,000 Voice Minutes

$300
  • NO Contracts Cancel Anytime
  • NO Setup/Startup Fees
  • 100% Cloud Based
  • Free DNC Scrub
  • Free Mobile Scrub
  • Integrated IVR for Surveys
  • Highest Connection Rates in the Industry
Get Started !

IVR and Automated Voice Messaging Frequently Asked Questions

IVR systems utilize pre-recorded voice prompts and menus to offer information and choices to callers. Callers interact with these options using their phone’s keypad or by speaking commands. The system then processes these inputs to deliver suitable responses or direct the call to the correct destination.

IVR systems offer benefits such as improved customer service, cost savings through automation of routine inquiries, efficient call routing, 24/7 availability and the ability to handle a large volume of calls simultaneously.

Automated Voice Messaging systems, also referred to as voice broadcasting or automated calling systems, are platforms designed to automatically deliver pre-recorded messages to a list of phone numbers. These messages serve various purposes, including reminders, notifications, surveys, marketing campaigns and emergency alerts.

While IVR systems involve interactive communication where callers can respond to prompts and navigate through menus, Automated Voice Messaging systems are more one-way in nature, delivering pre-recorded messages without requiring input from the recipient.

Common use cases include appointment reminders, payment reminders, event notifications, emergency alerts, delivery status updates, marketing campaigns, surveys and political campaign messages.

Yes, both IVR and Automated Voice Messaging systems can be tailored to meet the specific requirements of businesses or organizations. This customization encompasses recording personalized voice prompts, designing call flows, integrating with other systems (like CRM software) and scheduling message delivery.

Businesses can adopt these systems by either creating their own in-house solutions or utilizing third-party service providers offering IVR and Automated Voice Messaging platforms as a service. Many providers offer scalable, cloud-based solutions that seamlessly integrate with existing infrastructure.

Best practices include keeping menus simple and intuitive, offering options to speak with a live agent if needed, providing clear instructions and prompts, minimizing wait times and regularly updating the system based on caller feedback and usage data.

Yes, businesses must ensure that their IVR and Automated Voice Messaging systems comply with crucial privacy regulations like GDPR (General Data Protection Regulation) and the TCPA (Telephone Consumer Protection Act) in the United States. This involves obtaining consent for automated communications and securely managing personal data.

 

Why Choose interCloud9 for your Auto Dialer Solution

We truly grasp what it takes for your company or organization to excel within your industry.  InterCloud9 automated dialer and messaging solutions have a proven track record of helping companies add growth to their bottom line. Schedule a call with one of our account managers to go over the details of your use case scenario and how interCloud9 can enhance your communication efforts.

 
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