Predictive Dialer Connection Method - Dial In

Connection Method Dial-In

This method of connection to the dialer is available and should only be used if you have low/limited internet speeds. There is an additional $10.00 per month fee per user to enable this connection type  for the dialer (standard calling rates by your phone carrier still apply).

Get YOUR specific user connection settings under the Admin tab as shown below.

 Click on the Admin Tab: (This will need to be done for each user utilizing this as their preferred connection method)

 Then to the right of the specific user hover over the second icon from the left and click on Connection Settings. Choose  Telephone Dial-In and view the users settings.

 Click Save Changes

 Log out then Log In to be sure your new settings take effect. 

NOTE: This will need to be done for each user using this as their preferred connection method.

  • Connection Method, Dial In
  • 1 Users Found This Useful
Was this answer helpful?

Related Articles

Predictive Dialer Trouble Shooting Why am I waiting a long time for a call

 This can be due to multiple reasons so lets go through them: You may have your dial rates set...

Predictive Dialer How do I add user phone book numbers for transferring calls

Entering numbers into your phone book simplifies transferring calls. This will need to be done...

Predictive Dialer Why do agents show up as unknown in the Agent Monitor tab

If your agents are showing up as a status of "unknown" this is because they have not taken a call...

Predictive Dialer How do I Transfer or do a 3-Way Conference Call?

For both the Transfer and 3-Way transfer options you will want to add numbers to each agents...

Predictive Dialer How do I add import upload numbers contacts leads to a campaign

Step #1 File FormatThe dialer requires your contacts file to be in a .CSV-MSDOS format.We do not...