Compliance / News

What is A2P 10DLC What is A2P 10DLC Brand Registration Starting March 1, 2023 US carriers require that all companies register their “brand” and the “campaigns” they intend to deliver messages on thus gain approval from the TCR before they can send those messages. The Campaign Registry (TCR) was established by the three main mobile carriers in … Read more

Caller ID Reputation Why Registering Phone Numbers with Carriers Is Very Crucial It’s critical to register your caller ID name “CNAM” with each particular carrier to avoid having your number marked as spam, scam-likely, or “spoofing” by another person or organization. Caller ID reputation can greatly impact how your calls are received by others. When … Read more

Caller ID and Compliance InterCloud9 offers existing clients the ability to purchase additional Caller IDs for their outbound calling and messaging efforts. Statistics show that your campaign performance will improve by 40% when displaying a trusted Local Caller ID to the recipient. Additionally, if your company uses outbound telemarketing and isn’t utilizing fresh caller IDs … Read more

Calling Policy It is the intention of interCloud9 and it’s customers to maintain the highest standards possible in the course of business. Toward this end, interCloud9 does not intend to violate the privacy rights or wishes of any person who does not want to be called by any organization.  You The Subscriber and user of … Read more

Responsible Use Policies InterCloud9 does not accept spamming of any kind. You must abide by all laws and guidelines when using our products. Respecting our policy on responsible use is required. Texting Policy SMS can only be used to get in touch with a number that has given the sender permission to receive that message. … Read more

Texting Anti-Spam Policy Our Definition of Spam: Our texting and anti-spam policy is clear. We consider any UNSOLICITED TEXT MESSAGES; NOTIFICATIONS or ALERTS as SPAM. InterCloud9 doesn’t tolerate text message SPAM, we only allow verified opt-in subscriptions. We do NOT allow the use of 3rd party lists, whether consent has been gathered or not. Anti-Spam … Read more

Our Privacy Policy was posted on 16 October 2011 and last updated on 1 January 2024 and governs the privacy terms of our website, located at interCloud9.com, and the tools we provide you (the “Website” or the “Service”). Any capitalized terms not defined in our Privacy Policy, have the meaning as specified in our Terms of … Read more

IMPORTANT – READ CAREFULLY BEFORE PROCEEDING Our Privacy Policy was posted on 16 October 2011 and last updated on 1 January 2024. READ THE TERMS AND CONDITIONS OF THIS AGREEMENT CAREFULLY PRIOR TO USING ANY PRODUCT OR SERVICE OFFERED BY INTERCLOUD9, LLC, BY USING THE PRODUCTS OR SERVICE OFFERED BY INTERCLOUD9, LLC YOU ARE INDICATING YOUR … Read more