Case Study for Automated Messaging

Looking to keep your telemarketers and sales agents busy all day long? InterCloud9s cloud based auto dialer and messaging solutions will put your communication efforts in over drive.

Case Study for Automated Messaging

A growing merchant cash advance company was looking for a way to cut its marketing costs while increasing the number of quality live transfer leads. Even though the company was generating some leads from direct mail and radio ads, the expense of the ads and an inconsistent stream of calls had led to low morale and even lower ROI.

InterCloud9 suggested a multi-tiered strategy starting with just there existing data utilizing our Ringless Voice Messaging and IVR Voice Messaging solution to generate live transfers into their sales Q during business hours. Contacts that were not sold through the initial live inbound transfer were then followed up with utilizing our Predictive Dialing solution.

This multi-tiered strategy resulted in a steady flow of calls, which then raised employee morale and boosted sales by 300%. Ultimately, with a combination of quality Live Transfers leads and a system for following up with qualified prospects the company was able to achieve its goal of increasing ROI.

Additionally a targeted voice mail message left after business hours as a follow up to interested prospects produced fresh leads for sales agents to start calling on in the morning. This voicemail campaign generated leads similar to those from direct mail, but at one tenth of the cost.

Instant Account Set Up

Compliance Ready

  • Upload your own internal DNC list
  • Scrub against National DNC Registry
  • Call Recording
  • Opt Out and Automatic number removal
  • CNAM (Caller ID Name Delivery)

Integrated CRM

  • Contact Notes
  • Tasks Reminders
  • Custom Call Dispositions
  • Call Back Reminders
  • Email and Text Templates

Complete Control

  • Agent Monitoring - Coaching - Barge In
  • Restrict Users to Specific Campaigns
  • Restrict Users to Specific Locations/IP Address
  • Restrict Calls to Specific Area Codes

Dedicated  Number

  • Dedicated number for return calls
  • Two way Messaging (TWM)
  • Inbound call routing and much more
  • Text YES2SMS to 949-876-8776 and see it work!

Integrated IVR

  • Create an auto attendant for call routing
  • Create Inbound or Outbound Voice surveys
  • Create Inbound or Outbound SMS surveys


  • Pay As You Go
  • No Contracts
  • No Set Up Fees 

Easy Integration

  • Zapier Integration
  • Live Lead Data Injection
  • Open API for easy application integration
  • Connect 1000s of applications 

Data Clean Up

Don't know whether its a good number, bad number, land line or mobile number. No problem we do just upload your list and we'll take care of the rest.


Why Choose interCloud9

We truly grasp what it takes for your company or organization to excel within your industry.  InterCloud9s contact management solutions have a proven track record of helping companies add growth to their bottom line. Schedule a call today to go over the details of your use case scenario and how interCloud9 can enhance your communication efforts.

Schedule a Call:

Pick a Time

Call Us: