InterCloud9 provides industry leading cloud based auto dialer solutions that are needed to bridge today's demand for a fully scalable contact solution. Our automated calling solutions include a Predictive - Power Dialer, Ringless Voice Messaging, Voice Broadcasting with an integrated IVR for polling and market research along with SMS Text Marketing. Our goal is to deliver our clients with the tools they need to successfully grow their business. All of our solutions are 100% cloud based with no software to download.
Keep your telemarketers busy all day
Reach a mass number of contacts at once
Easy to use and simple to understand
Instant On-line Set Up - No Start-up fees
Don't wait days or even weeks to up and going.
Industry leading outbound dialing ratio
Get your calls out when you need to and keep your agents busy all day long
Agents can take notes, set call back reminders, send templated emails
Conduct real-time market research and polling with an integrated multi level IVR.
Inbound and Outbound call handling
Route calls to available agents from other marketing initiatives
Real-time agent monitoring and coaching
Coach, Barge-in or Take Over an agents call.
100% Web based, No software
Log in from anywhere, anytime and any computer
DNC list scrubbing technology
Scrub your contact lists on upload and stay compliant
On demand campaign and agent reporting
Intercloud9 reports include a range of call analytics including call count, answer disposition, time duration and routing information
Fully customizable contact data fields
Create the fields specific to your data to optimize your reporting
Recording inbound calls gives you a complete view of the interactions between customers and your representatives.
Highest Connection rates in the industry
Rest assured all your contacts will be called, we don't skip over high cost areas
Auto Dialer Solutions That Work
Industries that use automated dialing solutions such as voice broadcasting, predictive dialing and SMS text messaging have found it to be a fraction of the cost compared to other forms of traditional marketing in more than one area. Unlike other forms of marketing such as TV, Radio, SEO, SEM, Mailers and other paper advertising you don't know exactly when your marketing effort will start or peak. Trying to schedule and staff up for the unknown is a guessing game at best, more often than not your losing more money with sales agents sitting and waiting. Mean while your wondering if the ad you just spent money to design is going to even work or if you targeted the right audience and will it yield the results needed to recoup your investment.
With interCloud9's cloud based marketing platforms you pick the day and times that you want your marketing to start down to the minute. With in minutes of your campaign starting your prospects will hear your message or be connected with your agents. Almost any idea can be turned into reality and at interCloud9, we challenge traditional "can't do" thinking to bring your creative initiatives to fruition. InterCloud9's experts will assist you with every aspect of your marketing campaign, including customized applications and script creation. Our customized reporting, data mining and ability to add features will give you or your company the edge it needs to succeed.