Determine campaigns with greatest ROI
Intercloud9 reports include a range of call analytics including call count, time, duration, geography and routing information.
Integrate real-time reporting
View reports directly from the online portal, schedule and email reports to your team, or integrate call reports into your existing applications.
Better customer service using call recording
Recording inbound calls gives you a complete view of the interactions between customers and your representatives.
Gather the demographic data
Using “reverse lookup” you quickly retrieve the associated name, city, and state for a given phone number.