Wholesale VOIP SIP Termination

InterCloud9 offers carrier grade wholesale VOIP SIP based termination for both Short Duration and Conversational routes in North America including AK, HI and Canada. Our SIP termination routes are top quality, stable, utilizing only the best VOIP carrier partners. Use us as your default route, or include us in your low cost routing LCR. We offer blended rates for retail, as well as very competitive prefix based rate decks. Our platform is highly specialized to take advantage of the best of breed technologies available in the market today.

Unlike many SIP carriers, interCloud9 does not shy away from short duration traffic, on the contrary call center SIP services is our specialty. Our billing increments and rounding are tailored to contact center termination to ensure you are not penalized for short duration calls. As well, our infrastructure and the infrastructure of downstream carriers have been extensively tested for high calls per second (CPS) usage typical of dialer traffic.

In addition to thoroughly testing our network, we also employ extensive monitoring and alerting as well as call-by-call fail-over. Our platform will literally retry each call within a fraction of a second, if the initial attempt to complete the call fails. This results in higher call completion and we feel this is a key differentiator. Some carriers are not able to handle high CPS which in turn can result in post dial delay (PDD), rejected calls or worse - no response at all. At interCloud9 we constantly monitor these factors to ensure downstream issues are caught, and dealt with before they affect our end customers.

Features of interCloud9 VOIP Termination

With our full suite of wholesale VoIP services, we can support your needs for:

  • High Availability
  • Pre-Paid Billing
  • Call Quality Monitoring
  • System Monitoring
  • Real-Time Billing Portal
  • Real-Time CDR Access