Predictive Dialer How do I set up SMS Templates

The dialer supports one-click SMS text sending, no attachments are allowed you must use hyper links to saved content if you want a recipient to download something from the text.  

Step #1 Click on the Settings Tab.

Step #2 Select SMS Templates button

Step #3 Enter a Name for the template you are creating
- Enter the content of your text and select Add SMS Template
- Click Done
Once you've created your template you can click on the name of the SMS template to edit it. 



Now when an agent is on a call and viewing a lead from the Contact View simply select the SMS button.  



 Select the Send SMS button and choose from the list of text templates you have created.

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