Step #1 Click on the SMS menu
- Select Keywords
- Select Add Keyword
Step #2 Add the keyword
- Add Response
- Add Operation Action
- If Unsubscribe operation you can choose additional functions.
Keywords can be used to Unsubscribe contacts, add Contacts to a Group or start a Survey.
If no operation is selected (Subscribe, Unsubscribe or Survey) only a response is made to the inbound text