InterCloud9's Predictive Dialer Software is a must-have solution for call centers or individuals looking to optimize their outbound calling efforts. Our Cloud Based Predictive Dialer solution provides an integrated CRM, best in class reporting, call recording and a real time agent monitoring option for both remote and multi user environments. With the deployment of a interCloud9 predictive dialer system, agents always remain busy with a 500% increase in efficiency and up to 750 calls per hour per agent. Since the interCloud9 predictive dialer software is cloud based it can be accessed from anywhere with real-time agent monitoring.
Our Predictive Dialer allows you to dial into our network with any phone or lets you connect through a SIP connection (soft phone) or PBX phone applications. Whether you’re targeting a new or existing client list or receiving inbound marketing from another marketing initiative like our Voice Broadcasting Auto Dialer we have you covered with our outbound dialing and inbound call routing capabilities.
InterCloud9's predictive dialer calling area covers all of North America including Canada, Alaska and Hawaii. Supported by a well trained 24/7 US based support staff and an in depth online knowledgebase for quick and easy access anytime. All this, for one low fixed monthly fee with no start up fee’s and instant online account set up.
What is Predictive Dialing
InterCloud9 predictive dialers platform offers an industry leading calling ratio per user logged in. What that means is the interCloud9 call center and predictive dialer platform automatically dials the numbers in your prospect list as if you have 10 hands dialing at once per user! Then connects only the live voice contacts through the intelligence of our answering machine detection (AMD) suite. The way our system does this is by 'listening' and filtering out answering machines, busy signals, operator intercepts, and other types of non-functional calls. This process therefore increases your telemarketing production by over 500% with the numbers of contacts and messages your telemarketers can make.
Predictive dialer for inbound and outbound marketing efforts
To handle your inbound call distribution needs our call center solution will automatically route calls to available agents and provide real time agent monitoring. This service is helpful for people calling back in response to your outbound dialing or another marketing campaign you have in place. With our integrated CRM functionality, agents can take notes, set call back reminders, send templated emails, transfer calls to another agent or closer and all this while dispositioning each call for customized reporting. We've taken the traditional, old school status quo phone system and put it on steroids for your call center and marketing needs.
Intercloud9's Predictive Dialing Service
InterCloud9 offers you a one stop solution to boost your companies’ sales and take your call center solutions to the next level. Watch the short video clip above to see a quick 5 minute overview of the platform for more in-depth details. We offer instant account set up, that means no waiting and no delay. Other inferior predictive dialers make you wait 5 to 7 days then charge you a set up fee. Don't waste your time or money get started today with our free trial!
What Makes interCloud9 The Right Choice for Your Call Center Solution
|Instant On-line Set Up with No Start-up or Sign-up fees||100% Web based, No software to download|
|Inbound and Outbound call handling||Lead injection, update leads to call in real-time|
|Integrated CRM||Industry leading outbound dialing ratio per agent|
|Customizable email templates||Answering machine detection & message drop|
|Hot or Cold Call transfer options||Ability to assign contacts to other agents|
|Callback reminders with custom options||Fully customizable contact data fields|
|Real-time agent monitoring and coaching||On demand campaign and agent reporting|